Thursday, September 6, 2012

Activating and using VMware PSO credits

For the second time, in my company, we've negotiated a rather large ELA agreement with VMware (ultimately via a reseller) which includes buying a bunch of new licenses and then renewing SnS for the existing ones. With this ELA, there are quite a lot of PSO (Professional Services Organisation) credits that come with the agreement. First time it took us a while to figure out what to use them for, and now the second time it still creates confusion in regards to activating and using them.

After entering into the ELA, we received an activation email to an email address that we had specified (we had just told it to the VMware sales guys). Once the credits were activated, we received a confirmation email that they were indeed activated.

From here on, it is possible to buy different products and services with the credits.

To use the PSO credits, log in to:

Use the email address that the license activation mail was sent to. If there's no account associated with this email address, then create one.

Once logged in, you can add multiple users so that they can log in with their own account and book training courses on their own: Home -> Services -> VMware Training -> myPaymentAccounts -> Edit (or go to My account -> myPaymentAccounts). Here you can also see how many points you have available and what you have used your points for.

From the mylearn site it's fairly easy to browse for course training and then paying with the credits. But the credits can also be used for other things such as paying for your VMworld ticket, for consulting services (PSO), and to pay for the VCP exam.

To pay for the VCP exam you need to retrieve a voucher first on the mylearn portal: Home -> Services -> VMware Training -> VMware Consulting and Training Credits -> Continue. Or go directly to this link. Going through this process will generate a voucher code which costs some credits. When you book the exam at Pearson VUE (requires a seperate account) you can use your voucher code to pay for the exam.

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